Legal notice

Legal Notice

Last updated: September 2, 2026

Welcome to Petsamar. This Legal Notice provides important information about the ownership and operation of our online store.

1. Store Information

  • Business Name: Petsamar

  • Trading Name: petsamar.com

  • Website: www.petsamar.com

  • Email: support@petsamar.com

  • Province: Manitoba, Canada

2. Website Operator

This website is operated and managed by Petsamar, registered under the laws of the Province of Manitoba.

All content on this website—including product descriptions, images, graphics, logos, text, and other materials—is provided for general informational and commercial purposes.

3. Products and Availability

We make every reasonable effort to ensure that product information, descriptions, images, prices, and availability displayed on our website are accurate.

However, product availability, specifications, colours, packaging, and other details may change without prior notice.

We reserve the right to correct errors, update information, modify product offerings, or discontinue products at any time.

4. Third-Party Suppliers

Some products available through our store are fulfilled through third-party suppliers and fulfilment partners.

Although we work with suppliers to process and deliver orders efficiently, we do not directly manufacture every product sold through our store.

Product availability, processing times, shipping methods, and delivery estimates may therefore vary depending on the product, supplier, and destination.

5. Pricing and Consumer Disclosures

  • All prices displayed on our website are primarily quoted in Canadian Dollars (CAD) unless otherwise stated, and are subject to change without prior notice.

  • For United States Customers: Pricing, currency conversions, and applicable regional fees or duties for customers shopping from or shipping to the United States are subject to change based on current exchange rates, regional pricing structures, and cross-border fulfillment policies. Final pricing for U.S. customers will be calculated and displayed at checkout or applied upon transaction processing.

  • We comply with transparent pricing requirements; applicable Manitoba Retail Sales Tax (RST) and federal Goods and Services Tax (GST) or Harmonized Sales Tax (HST) will be calculated and displayed transparently at checkout based on Canadian delivery jurisdictions, whereas U.S. orders will reflect applicable cross-border totals.

  • We reserve the right to correct pricing errors or other inaccuracies. If an order has been placed with an incorrect price due to an obvious error, we will contact the customer prior to processing.

6. Intellectual Property

Unless otherwise stated, all original content on this website, including our branding, logos, text, graphics, layout, and other materials, is owned by or licensed to Petsamar.

You may not copy, reproduce, distribute, modify, republish, or commercially exploit our content without prior written permission.

7. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, availability, security, privacy practices, or policies of external websites. Visiting third-party websites is at your own discretion.

8. Limitation of Liability

We make reasonable efforts to keep our website and information accurate and available. However, we do not guarantee that the website will always be uninterrupted, error-free, or completely accurate.

To the extent permitted by applicable law, Petsamar will not be responsible for losses arising from circumstances outside our reasonable control, including carrier delays, customs delays (including international shipments to the United States), supplier disruptions, technical issues, severe weather, or other unforeseen events.

9. Privacy

We respect your privacy and handle personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial standards.

Please review our Privacy Policy to understand how personal information is collected, used, stored, and protected.

10. Contact

If you have questions regarding this Legal Notice or any aspect of our website, please contact us:

  • Email: support@petsamar.com

  • Business Name: Petsamar

  • Address: Manitoba, Canada

11. Governing Law

This Legal Notice, Internet agreements, and the use of our website are governed by and construed in accordance with the laws of the Province of Manitoba and the federal laws of Canada applicable therein, in alignment with The Consumer Protection Act (Manitoba) and The Electronic Commerce and Information Act (Manitoba).

Any legal disputes or claims arising out of or relating to the use of this website or purchases made through it (including international transactions involving United States customers) shall be subject to the exclusive jurisdiction of the courts of the Province of Manitoba.